The past six years have been very hard for Doug and Mary Lyall. On March 2, 1998, their daughter, Suzanne, disappeared without a trace.

Mary Lyall said, "Six years, seems like it happened yesterday. Everyday we wake up, it's like still living in a dream or nightmare that we can't get past."

Suzanne was last seen getting off a bus at UAlbany's uptown campus. Now investigators are hoping that a new altered photo of what Suzanne might look like today could help solve the mystery.

Sr. Det. Dennis Madden said, "What we thought was after a passage of six years or so, we'd want to put out an image that would give her a different look, so that it would be something a little bit different that might show the subtle changes over time people would expect to see from somebody that's six years older."

Doug Lyall said, "We don't know what she looks like now, but we're not sure anyone would recognize her based on that picture, but I think the really important thing is to get the information out there and hopefully something will come in as a result."

Throughout their ordeal, the Lyalls have not only kept up the hope Suzanne will come back home, they have also given hope to others like them. People who are missing loved ones and in need of support can go to the Center for Hope and its website.

Mary said, "We really feel like she's still out there somewhere, and we just hope that nothing terrible is happening to her and that she will return to us."

The Lyalls are also trying to get an Assault and Abduction Free School Zone passed in New York's legislature and get a monument built in Albany honoring the thousands that are missing.